HESCO Online Bill (Download Duplicate Bill)

Hyderabad Electric Supply Company (HESCO) has streamlined its services to offer its customers a user-friendly experience in managing electricity bills. Whether you want to check, download, print, or pay your bill, HESCO’s online platform makes it easier than ever to handle these tasks digitally. The HESCO Online Bill service eliminates the need to visit physical offices or wait for the bill to arrive at your doorstep, allowing customers to access their bill with just a few clicks.

This article will take you through the complete process of checking your HESCO bill online, understanding the important charges and taxes on the bill, as well as tips on saving energy and reducing costs.

How to Check HESCO Bill?

Checking your HESCO bill online is simple and convenient. Here’s how to do it:

1. Visit the Official Website: Go to techyhb.com, the official portal for HESCO billing services.
2. Enter the 14-Digit Reference Number: You can find this reference number on any previous HESCO bill. It is located in the top right corner of your bill and is necessary for accessing your bill online.
3. View Your Bill: Once you input your reference number and click submit, your latest bill will be displayed. It will include your total amount, due date, and a breakdown of all the charges.
4. Print or Download Your Bill: You can print or download the bill for future reference. This is particularly useful if you haven’t received a physical copy of your bill.

How to Print and Download HESCO Online Bill?

Once you have accessed your HESCO bill online, follow these steps to either print or download it:

1. Click on ‘View Full Bill’: After entering your reference number, you’ll be directed to a page showing a summary of your bill. Click on the option ‘View Full Bill’ to see the entire bill.
2. Download Your Bill: There is a download icon, usually at the top of the page, which allows you to save the bill in PDF format.
3. Print Your Bill: For printing, press the ‘Print’ icon or use the shortcut (Ctrl+P) to print a hard copy directly from your web browser.

This option is especially useful if you’ve lost your original bill or need to keep track of your payments.

About HESCO

Hyderabad Electric Supply Company (HESCO) is responsible for the distribution of electricity in the Sindh region of Pakistan (excluding Karachi). The company was established in 1998 after taking over the responsibilities from the Area Electricity Board (AEB) in Hyderabad.

HESCO is committed to providing an uninterrupted and reliable electricity supply to its customers across its designated regions. The company is also focused on expanding its infrastructure and enhancing customer service to meet growing electricity demands. Check HESCO Unit Price on our website for free.

Districts Covered by HESCO

HESCO serves a large part of Sindh, excluding Karachi, covering the following districts:

These areas rely on HESCO for their power distribution needs, and residents can easily access their electricity bills online using the HESCO portal.

Bill Information

When you access your HESCO bill online, you will find detailed information about your electricity consumption and charges. Here are the key components of your bill:

1. Total Bill Amount: The overall amount payable, which includes electricity charges, taxes, and any applicable surcharges.
2. Due Date: The last date to make the payment without incurring any late fee.
3. Meter Reading Details: Information about the previous and current meter readings, and the consumption during the billing period.
4. Applicable Taxes and Surcharges: A breakdown of taxes like FPA, TR Surcharge, FC Surcharge, etc.
5. Bill History: You can also access your past bills and track your payment history on the HESCO portal.

HESCO Peak Hours

Peak hours refer to times when electricity consumption is at its highest. To avoid inflated bills, it’s advisable to limit your power usage during these peak periods:

1. Summer Peak Hours (April to October): 6:30 PM to 10:30 PM
2. Winter Peak Hours (November to March): 6:00 PM to 10:00 PM

During these hours, electricity rates may be higher, so adjusting your consumption can lead to significant savings.

New Connection or Transfer Procedure

If you’re applying for a new connection or need to transfer an existing connection under a new name, HESCO has laid out a simple procedure:

1. New Connection:
   • Visit the nearest HESCO office or apply online through their portal.
   • Fill out the application form and provide the required documents, including proof of ownership, CNIC, and a recent photograph.
   • Submit the application for processing.
2. Transfer of Connection:
   • If you’ve purchased a property with an existing HESCO connection, you will need to follow the same steps as for a new connection.
   • Additionally, you will need to provide the previous owner’s bill as proof of transfer.

Taxes in HESCO Bill

HESCO bills include various taxes and surcharges, which may seem complex. Here’s a breakdown of the common ones:

FPA (Fuel Price Adjustment)

Fuel Price Adjustment (FPA) is a charge applied when the cost of fuel for electricity generation changes. If fuel prices increase, this cost is passed on to consumers in the form of FPA charges.

TR Surcharge (Tariff Rationalization)

This surcharge accounts for the difference between the tariffs set by NEPRA (National Electric Power Regulatory Authority) and the Government of Pakistan. If the difference is positive, the government offers a subsidy. If negative, the consumer has to pay a surcharge. You can also check HESCO Demand Notice information.

FC Surcharge (Financing Cost)

This is a 43 paisa per unit charge applied to cover the financing costs for Power Holding Private Limited, a company responsible for power generation.

Deferred Amount

If you’re unable to pay your full bill, you have the option to defer part of the amount. This deferred amount can be paid later, either in installments or as a lump sum, without incurring late payment charges.

QTR Tariff Adj / DMC (Quarterly Tariff Adjustment)

This adjustment is made every three months to reflect changes in the electricity tariff. You will see this charge on your bill labeled as “QTR Tariff Adj.”

Tips for Saving Electricity and Reducing Your Bill

Here are some practical ways to reduce your electricity consumption and save on your monthly HESCO bill:

1. Turn Off Appliances When Not in Use: Always switch off lights, fans, and appliances when not needed.
2. Use Energy-Efficient Appliances: Replace old appliances with energy-efficient ones to cut down on electricity usage.
3. Install LED Bulbs: LED lights consume significantly less energy and last longer than traditional incandescent bulbs.
4. Install a TOU/TOD Meter: Time of Use (TOU) or Time of Day (TOD) meters can help you monitor your energy usage during peak and off-peak hours. This allows you to shift your electricity consumption to times when rates are lower.

Customer Complaint Management System (CCMS)

HESCO provides a Customer Complaint Management System (CCMS) to handle customer complaints efficiently. Through this system, you can register complaints, track their progress, and receive updates online.

How to Check Load Shedding Schedule in CCMS

The CCMS also provides information on the load shedding schedule for different regions. To check:

1. Visit the HESCO website and navigate to the CCMS section.
2. Enter your area’s reference number or district details.
3. You will see the load shedding timings for your locality.

Frequently Asked Questions

Conclusion

HESCO’s online services have revolutionized how customers interact with their electricity bills, offering a hassle-free solution to check, download, and pay bills. From understanding peak hours and taxes to managing connections and complaints, HESCO is working towards enhanced customer satisfaction.

By utilizing the HESCO online platform and following the energy-saving tips provided, you can effectively reduce your electricity bills and have a more comfortable user experience.

Register and Track Complaints

If you face any issues regarding your electricity bill or service, you can easily file a complaint via the following methods:

1. Helpline: Call HESCO at 111-000-118.
2. Online: Use the CCMS system on the HESCO website to register and track the status of your complaint.

With these systems in place, HESCO is committed to resolving customer complaints efficiently and ensuring uninterrupted service.